Almeida, C. P., Botelho, D. e Pereira, I. (2019) “A field study on the relationship between perceived store crowding and consumer response”, International Journal of Business and Marketing, 4(1), p. 36–45. Disponível em: https://ijbmkt.emnuvens.com.br/ijbmkt/article/view/106 (Acesso em: 1 junho 2026).